November 2015

​Altro director invited to join UK Manufacturing Policy panel

John Patsavellas, Manufacturing and Technical Director at Altro is now a member of the Institute of Engineering and Technology (IET) Manufacturing Policy Panel  (MPP). The MPP is a diverse panel of experts that engage and inform government on Manufacturing issues. The panel provides strategic advice in response to government consultations and develops position statements and reports to assist in policy development. The group is currently chaired by Professor Steve Evans, Institute for Manufacturing, University of Cambridge

John said:

“It’s a great privilege to be invited to volunteer input to the IET’s MPP, as the panel consists of remarkable participants with an extensive depth of knowledge and experience in the fields  of engineering, manufacturing, policy delivery and business. I hope that my input, enriched by my experience  in the award-winning manufacturing world of Altro floors and walls, can positively contribute to the work of the IET’s MPP”
Posted: 19/11/2015 00:00:00 by Chris Edwards-Thorne | with 0 comments

Altro customer satisfaction award finalist

Altro are pleased to announce we are a finalist at the Institute of Customer Service annual UK Customer Satisfaction Awards for the NEC Customer Feedback Strategy Award.

The UK Customer Satisfaction Awards is the only customer service awards run by the professional body for customer service.

The awards recognise organisations and individuals that have implemented successful customer service strategies. Organisations from across the UK can enter one of 13 categories and will be judged by industry experts, business leaders and academics. The awards ceremony takes place alongside the Institute's industry-leading Annual Conference.

The NEC Customer Feedback Strategy award recognises any organisation that has a customer feedback strategy that has led to an improvement in customer satisfaction and performance. Key indicators that judges looked for included how easy organisations make it for customers to provide them with feedback and how they closed the feedback loop. Entrants needed to display a clear commitment to feedback and engaging their customers to help improve their service offering.

The UK Customer Satisfaction Awards ceremony is being held at the London Hilton Park Lane Hotel on the evening of 1 March 2016.

Photo by Pete Stevens

Posted: 30/11/2015 00:00:00 by Chris Edwards-Thorne | with 0 comments

Altro Fortis provides tough solution for high school corridors

Ponteland High School, based in Northumberland, has 1,110 students aged 13-18 and aims to be one of the best schools in the country.

The school needed a tough walling product for a corridor section of the school which is heavily trafficked.  The school have had to re-paint the area on a number of occasions due to marking and scuffing from students.

When researching an alternative wall surface, Claire Hancock from Ponteland High School selected Altro Fortis Titanium in the vibrant Cardinal shade for the area.  The school’s Site Manager installed the wall cladding to the area.

Claire said:  “In a school of 1,110 pupils our narrow corridors can get pretty congested, especially at break and lunch times.  Our students are great and they move around school in a calm and orderly manner but it's inevitable that walls will get damaged just because of the sheer volume.
The Altro Fortis wall cladding has stood up really well in this first term.  We'd usually need to do a bit of touching at half term so it's been great that we haven't needed to!  And the cleaners love it as well.  It pretty much looks as good today as when it was first installed.  It's only been a few months but  it's certainly a better solution than our previous one.  I'd definitely use it again.”
Altro Fortis Titanium is the saviour of busy public areas. Doors and plaster board walls can easily be damaged, be it scrapes and knocks as people pass, or more serious dents and holes caused by wheeled traffic. Altro Fortis Titanium has been specifically designed to protect these surfaces in busy public areas.
Altro Fortis Titanium is constructed from highly durable semi-rigid sheet, which is dense, impervious material, resistant to bumps. It features a lightly textured surface, which camouflages scuffs, keeping the wall area looking better for longer.
Available in ten colours, including muted and vibrant shades, Altro Fortis Titanium matches many of the popular shades from the Altro Whiterock Satins hygienic wall cladding range. This offers flexibility when it comes to design, making it a versatile solution across a range of areas. Plus the colour runs throughout, reducing the visibility of knocks or scrapes.
With an impervious, easy-to-wipe surface, Altro Fortis Titanium improves cleanability which is a major advantage within its recommended application areas.

Posted: 26/11/2015 00:00:00 by Chris Edwards-Thorne | with 0 comments

Sydney Adventist Hospital sticks with Altro

Sydney Adventist Hospital (SAH) is an acute-care private hospital with capacity for over 550 licensed overnight beds. It is the largest private and the largest not-for-profit hospital in New South Wales, Australia.

The hospital is undergoing a redevelopment of its site, and have already used Altro Suprema in the new built Clinical Education Centre and the integrated solution of Altro Whiterock White and Altro Aquarius for the private ensuite bathrooms.

When the selection for a new floor and wall surfaces were needed for the upgraded kitchen, Altro were selected again.

Peter Johannsen, Managing Director of Willobee Floor Service Sales P/L said, “As part of the redevelopment and additions to the Sydney Adventist hospital site, the hospital recognised the need to greatly increase the kitchen size to cope with a greater number of patients. Their requirements for the project were surfaces that were durable, long lasting, safe and easy to clean. Altro having already had an excellent long term relationship with the client were the first choice with Altro Stronghold 30 and Altro Whiterock.”
Hospital kitchens can spell danger. Grease, fat, cooking oil, flour, baking powder, food particles... and the occasional chopped carrot can all end up on floors and walls. These tough locations require tough solutions offering slip-resistance, cleanability and comfort to staff, many of whom can spend hours on their feet each day. Having used Altro products for many years throughout the SAH, they knew that Altro Stronghold 30 and Altro Whiterock White would provide all this as a long term interior package for their kitchen.
Altro Stronghold 30 achieves Altro’s highest rating for slip resistance (PTV≥55, R12) and is designed to minimise risk in wet and greasy conditions. As well as helping to keep staff safe from slips, it also helps reduce their fatigue, thanks to its 3mm thickness which provides noise reduction and comfort underfoot.

Altro Whiterock White is the hygienic alternative to tiles that’s impact resistant, grout-free and easy to clean. Its smooth white surface and classical purity make it a timeless choice for any interior. HACCP-approved Altro Whiterock White is made from a high-quality, food-safe PVCu polymer that can handle temperatures up to 60°C, and meets all current EU Directives on health and hygiene. 

Posted: 12/11/2015 00:00:00 by Chris Edwards-Thorne | with 0 comments

Visualising the supply chain

Altro have unveiled a sculpture depicting the global supply chain at the Global Supply Chain Debate 2015 being held at the University of Warwick.  Entitled ‘Putting the UK at the Heart of Global Supply Chains’, the annual event is focussing on whether the UK understands and exploits the opportunities of the global supply chain.

The Global Supply Chain Debate is an annual event hosted by WMG. It brings together senior professionals from a range of backgrounds to discuss and debate perspectives on the subject, and the role that the UK can play as part of a network of global supply chains.

The sculpture, which was commissioned by Warwick University, was on display at the event in Coventry from 10-11 November.

Posted: 13/11/2015 00:00:00 by Chris Edwards-Thorne | with 0 comments