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Helping you

The Altro promise – we’re here to help you, from concept to completion of your project, so please don’t hesitate to get in touch!

These are the kind of things we can help you with… 

Pre-installation

  • Site visits
  • Altro Samples Express service
  • Project management from start to finish with all stakeholders – we will work with your term contractor and architects to save you time, hassle and money
  • NBS specification writing
  • Information on legislation
  • A range of CPDs and issue based presentations to support decision-making
  • Technical and product literature and detailing diagrams
  • A wide range of case study reference sites and testimonials, plus the opportunity to visit our installations to see your chosen product in situ

During installation

  • On site assistance and quality audit
  • Technical hotline, customer care centre and local consultants
  • Contact details for local flooring and walling installers for you to obtain competitive Altro installed prices
  • Efficient delivery from UK distribution outlets

Post-installation

  • Post-installation slip testing and cleaning demonstrations
  • Operations and maintenance packs to meet your CDM requirements
  • Guarantees and the Altro Assurance
  • Joint PR and marketing opportunities
  • We ask for your feedback so we can make continuous improvement