Choosing

Altro offer support through every stage

We want you to be able to choose the right product with confidence, that’s why we have put the following in place to assist you.

Site visits

  • see a product you are considering in situ
  • see installations that have been in use for some time
  • where possible in a similar working environment to yours

Opportunity for trial areas

When necessary or specially requested, we can arrange to install a test area

  • to satisfy ourselves that our product is suitable for your environment
  • to reassure you that the product will meet your exact needs

Altro Samples Express service

Our sample service ensures a prompt response

  • request your sample by phone, email or the Altro website before 2pm and we will usually despatch it to you that day
  • non-standard or modified samples, or requests for a larger number of samples may require more time to fulfil
  • to receive your samples by Special Delivery, please ask

The Altro Inspection Service

If you have problems with an existing floor or wall or request advice in specifying new products, we are pleased to provide without charge or obligation

  • detailed information on substrate preparation and the most suitable surface to meet your needs
  • a written specification and cost estimate for the recommended installation

Highly trained Altro consultants

  • extensive product knowledge
  • sit examinations in flooring and walling technology, substrate preparation, correct installation techniques and detailing
  • qualified to advise on the specification and installation of Altro products for interior surfaces
  • save you time by writing flooring and walling specifications for you
  • provide information on legislation including slips and trips, CDM, DDA and hygiene

Project management from start to finish with all stakeholders

  • we will work with your term contractor and architects to save you time, money and hassle

CPDs and Presentations

  • issue based CPDs and presentations to support decision making

Support literature

  • Technical and product literature and detailing diagrams